The majority of resumes, in their telling style, tend to be overviews of responsibilities and skills. Even when top line summaries are included they rarely do anything but point out that you have the same skills required of all candidates for the targeted position. Therefore, it is critical to sell your value to the company, not just your experience. If you work with me, I make it rapidly clear why the reader should consider you over the other similarly qualified candidates by creating brand–driven resumes that differentiate you from your competition.
Essential: We don’t want to just TELL readers what you can do—we want to SHOW them what you have achieved throughout your career. I front load your achievements using your unique CAR stories (challenge, action, result) to demonstrate your contributions and accomplishments. This approach is much more effective than just listing your responsibilities, and positions you ABOVE other candidates.
Important Note: Total Resumes is not a secretarial or typing service. If you’re after a reformat or update of your existing resume, this is not the service for you. We start from scratch, taking the time to meticulously create your distinctive and authentic documents that are specifically branded and unique for you. If you’d like an introduction to our hand-picked referral partners, contact Carolyn.
Need to talk? I may not be able to answer your call because I work with clients by appointment throughout the work day.
If you’d like to chat, check when I’m free and book your time here
ATS Optimised Resume – Most recruiters and many employers scan resumes into databases vs. having them reviewed initially by staff. When a candidate is needed, a key word search is performed to pull up qualified candidates. Therefore, a resume must be front-loaded with key process words to make the cut; don’t assume they will know because of your job titles. Further, layout, font, and spacing should be scanner friendly. We’ll optimise your resume for ATS, ensuring it contains the correct formatting and industry-specific keywords to increase its chances of passing through and being picked up by any resume scanning software.
Full Colour Presentation Resume – If you think that a visually distinctive resume will not make you stand out positively from the competition, think again. While you do not want to use fancy formats or frilly formats, drawing attention and standing out through clear and attractive formatting can make all the difference in the world with whether your resume is picked from the stack. Therefore, generic templates, packed pages with limited white space, unusual fonts, too much bolding or italics, or just blah presentations need to be avoided. Our design resumes are visually engaging, and prepared using a variety of expert styling techniques.
Networking Resume – A visually engaging 1-page overview of your value proposition, expertise, career highlights and key achievements, with your professional brand and target at the forefront. The Networking Resume is perfect for distributing to past and present colleagues, business associates, connections, and even friends and family, so they can quickly gain an understanding of what you do and the value you offer. The addition of this approach to your job search could potentially open doors you didn’t know existed; after all, networking has always been, and will always be, the number 1 job search strategy.
Can You Put a Figure on the Value of Your Future? No?
Be Driven by Quality and Results—Not Price Alone—When Investing in Your Future by Hiring Career Services Experts!
Packaged Service Deliverables
The return on investment for our services can be profound.
If you can shorten your job search by even 1 week, our packages have paid for themselves!
Work Exclusively with Carolyn
(Multi-Certified Executive Resume Master & Career Storyteller)
Full Colour Presentation Resume
Cover Letter OR e-Note
LinkedIn Profile Enhancer
Post-Interview Thank You Letter
Interview Coaching (1.5hrs)
Job Search Strategy & Coaching Program
How to Give and Get LinkedIn Recommendations Guide
*Note: clients must be prepared to devote time to ‘homework’ in the form of a fact-finding and career exploration questionnaire.
Turn-around time is between 7-14 business days after the information gathering process.
If you are interested in À-LA-CARTE SERVICES instead of the offered value packages, email me at email@example.com to discuss service options.
I’m looking forward to assisting you with your career advancement endeavours!
Individual Services / Additional Extras
Expand individual services to learn more
Post-Interview Thank You Letter
A well-written thank you note/letter can make the difference between winning the job, or not. Your thank you letter will be prepared after your job interview and fully customised to the role and the interviewer(s). Its purpose is to communicate information that was not shared during the interview, respond to any concerns that may have been raised, reinforce points from the interview, distinguish you as different from other candidates, and of course build a relationship with the hiring authority and keep you top-of-mind.
There is no reason, particularly with a thank you letter, to write a formal letter on letterhead. Instead make it easy for the reader by delivering your letter via email message. It’s quick and efficient and can easily be saved in email or in the database of a company or recruiter
Service includes 2 x sessions with a complete 12 Step Action Plan. With access to the latest tools and research, this program can establish an online identity and support you to uncover the hidden job market. (This service is only offered if you have ordered the Professional Resume service and LinkedIn Profile Creation/Optimisation service.) As part of the Job Search Program you will receive:
30 minute initial consultation to assess your goals and objectives;
12 Step Action Plan that you can implement immediately and start noticing real results;
Value Proposition Letters (VPL) are a brief and persuasive account of what you achieve—not what you do. Increasingly more critical for 6- and 7-figure executives, it is clear, concise, and worded in quantified metrics, i.e. dollars ($), timeframes (XX months) and percentages (%). Intended to be mailed to the CEO, Managing Director, Owner, or other top decision maker.
According to Jobbait.com Executive Value Proposition Letters mailed directly to the company decision maker are 85% successful at securing employment within 90 days compared to Networking (30% success) and using job boards (1% success). The odds are in your favour when you start utilising a Value Proposition Letter now.
E-Notes are a cut and refined version of the traditional cover letter, perfectly suited to today’s digital age. The E-Note gets straight to the point; it’s just a third to a half a page and appears in the body of your email to the hiring authority, guaranteeing it will be seen and you’re effectively selling yourself before any attachments are even opened. Our e-Notes contain similar content to our letters factoring the following points:
Tend to be shorter, with brief paragraphs and bullet points that can be easily viewed on a mobile device or small screen;
Are direct and to the point, making the best use of valuable screen space; and
Although never too casual, an e-Note tends to be less formal than a traditional business letter.
A well-written corporate profile or bio can be used as a marketing tool to entice investors and clients, as an introduction, for networking purposes, public speaking, or as part of your job search. This service includes a full bio (1 page). Your dynamic and concise corporate bio suite will be interesting, engaging, and of course, personally branded and unique.
1.5hrs duration, delivered over the phone, by a Certified Employment Interview Consultant (CEIC) – (1 of 5 in Australia).
Lack of preparation is the biggest, most common mistake made by job seekers when going for a job interview. Interviewing, and presenting yourself well in an interview is a skill; which is good news because preparation and practice will improve your skill level. During the session, you will:
Discover how to prepare for interviews and make a great first impression;
Learn strategies to overcome nerves and build your confidence;
Find out how to build rapport with the interviewer and sell yourself effectively;
Learn how to answer common interview questions and what hiring managers are looking for in your responses;
Get help preparing responses to behavioural-based questions;
Discover how to negotiate and secure a competitive salary package;
Learn about interview follow-up and
Get tips and techniques to help you stand out from other applicants.
A visually engaging interview-winning resume prepared using a variety of expert styling techniques. These resumes are designed to showcase your creativity and differentiate you from the many others applying for the same positions. Present one of our stylised resumes during interviews and you will stand out from the crowd!
**Pls note, as an additional extra, this service is only available to clients who have purchased an ATS resume. Contact us for an individual quote if you only require a design resume.
A visually engaging 1-page overview of your value proposition, expertise, career highlights and key achievements, with your professional brand and target at the forefront.
The Networking Resume is perfect for distributing to past and present colleagues, business associates, connections, and even friends and family, so they can quickly gain an understanding of what you do and the value you offer. The addition of this approach to your job search could potentially open doors you didn’t know existed; after all, networking has always been, and will always be, the number 1 job search strategy.
**Pls note, as an additional extra, this service is only available to clients who have purchased an ATS resume. Contact us for an individual quote if you only require a networking resume.
A Networking Power Letter or Networking Power Email is a brief introductory letter or e-mail sent to your network sharing who you are and what you do; opening the door to future communication and follow-up while bringing attention to your personal brand (how you bring value to others).
Networking Power Letters and Networking Power Emails open doors and tap into hidden opportunities that would otherwise go unnoticed. If you’re frustrated about your job search, it’s time to start utilising a method that makes the most of your job search time and effort.
We create memorable, opportunity-opening networking documents for clients at all career levels—and for all industries.
Cover letters are often overlooked as an insignificant aspect of the job application process. This is simply not true – cover letters are vital as they establish all-important rapport with the prospective employer and effectively communicate your personal brand whilst highlighting some of your key achievements and strengths. Our Cover Letters incorporate the 6 hallmarks of a modern job search letter including:
Instantly communicates WHY you’re writing;
Clearly establishes WHO you are;
Captures attention by addressing the reader’s needs and interests;
Includes specific examples of value and success, NOT just generic qualifications;
Are succinctly written and easily readable, appealing to human and electronic readers; and
LinkedIn can help you effectively position yourself in the competitive job market, network with like-minded people in your industry, and apply for advertised jobs through an online database. You may even be headhunted by recruiters or potential employers. As the world’s largest professional network with over 380 million members worldwide and more than 7 million members in Australia, you’d be mad not to join! This LinkedIn service includes professional LinkedIn consulting, strategy development and advice, Getting Started with LinkedIn guide, and a keyword optimised LinkedIn profile including the following sections:
This is the way to be found and to search for employment. Bold, brief, branded LinkedIn profile to build chemistry and desire. This is today’s #1 job seeker’s tool to connect with others, tap into the hidden job market (where 85% of jobs are found) and be headhunted by recruiters and job search consultants. Using up-to-the-minute contemporary knowledge of how recruiters use LinkedIn, we also ensure optimum ‘stickiness’—compelling your readers to stay and learn more. Our LinkedIn profile development service is a full service that includes the writing, strategising, SEO optimisation, keyword optimisation, branding, and development/improvement of your LinkedIn profile.
This service is NOT a copy-and-paste exercise of either your resume or the resume that we create for you. LinkedIn profiles should not be an exact replica of your resume. The value-packed LinkedIn Enhancer includes all services from the LinkedIn Starter/Update, plus plenty of extras to create an all-star profile. Service includes:
Join me for a 30-minute phone coaching session on how to get the most out of your online profile including managing settings, job seeking tools, making connections and networking, and improving visibility/validation.
“I appreciate your services because I am time poor, without the time to polish my CV, it ensured that I was not overlooked when recruiters put a ‘filter’ on my resume and my critical skills and achievements were succinctly and specifically outlined for the position applied for.”
(Posted / Emailed 3 Resumes; Invited to 3 Interviews; Received 2 Job Offers)
Tanya, Assistant Director Regional Operations VIC & TAS, Commonwealth Government, Melbourne, VIC
Should you Invest in a Professional Resume?
WARNING: If you are a professional resume writer, then write your resume yourself. If you are not, DON’T! Here’s why:
Despite what you might have heard about knowing yourself (the product) best, it rarely if ever means you are the most qualified to sell yourself on paper. Think about it—if products were marketed by their creators, then Coca-Cola would be marketed by chemists and the company would not be the multi-billion dollar brand it is today!
While you yourself might not yet represent a multi-billion dollar brand, your resume does have the power to position you to attain the goals you desire – when it’s done properly. However, hard working, conscientious professionals take their strengths, achievements, and talents for granted. Rarely do they know where to look, how deep to dig, how to tell the story without saying too much or too little, what to play up, or how to present it, because they are far too close to the subject, not familiar with the review strategies of the companies they are targeting, and not professional writers/marketers when it comes to selling themselves in a resume.
While I can provide you with expert, time-tested strategies and advice, attempting to apply it yourself could be akin to following written instructions from my mechanic on diagnosing and repairing my car’s engine. I’m not a mechanic and while I might get lucky, patch it together, and think I know what I’m doing since I received expert advice, all too soon I will be stranded on the side of the road having wasted time, now with the added expense of a tow truck, and still having to pay my mechanic to do the work and wait longer while it is done. In fact, I will have wasted more time and money than if I just fixed the problem the right way with the use of a professional the first time!
I don’t tell you this to be arrogant or assumptive–12+ years of executive-level resume writing, recruitment, job search / interview workshop facilitation, and winning awards as a professional resume writer have allowed me to see the mistakes that job seekers make over and over again. In all that time I can’t think of more than two cases where the do-it-yourself update to the resume created by the job seeker was any better than the original, which tells me you don’t want to waste opportunities doing it yourself unless it’s your profession. If not, then your competition is sure to have the edge if even just one of them seeks the help of a certified professional.
I encourage you to invest in your career–the one area of your life that makes all other wants and needs possible–so you can take control, get what you want, and avoid wasting time. Time is money and opportunity, and when your goal position is staring you in the face, you don’t want to lose out!! You’ve got just one chance to make a great first impression, and Total Resumes is your partner in doing just that.